At Indian Stock Video, customer satisfaction is important. However, our products are digital content delivered electronically, so refunds and cancellations are subject to the terms below.

All purchases are considered final and non-refundable once the content has been downloaded. By completing a purchase, you acknowledge that digital products cannot be returned in the traditional sense.

Refunds may be granted only under the following conditions:

• Duplicate Purchase – Charged twice for the same content due to a technical error.
• Download Issues – Unable to access or download the file despite multiple attempts, and support confirms the issue.
• Corrupted/Defective File – The video file is damaged or unusable and a replacement is not available.
• Unauthorized Transaction – Payment made fraudulently without your authorization (subject to investigation with the payment gateway).

Refunds will not be provided for:

• Change of mind after purchase.
• Incorrect license selection (e.g., buying Personal instead of Commercial).
• Misuse of content in violation of our License Agreement.
• Partial use of subscription or license.

Order cancellations are not possible once payment is completed due to instant digital delivery. Subscription-based services (if offered) may be canceled before the next billing cycle.

To request a refund, email support@indianstockvideo.com within 7 days of purchase with order details and reason for request. Our team will review the request and respond within 5–7 business days. Approved refunds will be processed back to the original payment method within 7–14 business days, depending on the payment provider.

This Policy is framed under the Consumer Protection Act, 2019 (India) and global digital commerce standards. Nothing in this Policy affects your statutory rights under applicable law.

For refund and cancellation queries:

Customer Support
SG INDIA INC
Noida, Uttar Pradesh, India
Email: support@indianstockvideo.com

By using indianstockvideo.com, you agree to this Refund & Cancellation Policy.